Privacy Policy
Last updated: November 26, 2024
1. Introduction
Taurin ("we," "us," or "our") is committed to protecting your privacy and securing your data. This Privacy Policy explains our practices regarding data collection, use, and protection when you use our AI-powered email management service.
2. Information Collection and Use
2.1 Email Data
We collect and process:
Email contents and metadata
Email addresses and contact information
Email attachments
Email interaction data (opens, replies, etc.)
This data is retained until account termination.
2.2 Account Information
User profile information
Authentication credentials
Organization/team settings
Service usage data
2.3 Payment Information
Payment processing is handled by Paddle. We do not directly store payment details.
3. Data Security
3.1 Technical Security Measures
AES-256 encryption for data at rest
TLS encryption for data in transit
Multi-region data center deployment
Comprehensive access logging and monitoring
Regular security assessments
3.2 Employee Data Access
Zero access to original database
Access granted only through explicit organization invitation
All access attempts are logged and monitored
Regular access review and verification
3.3 Data Backup
7-day backup retention
Encrypted backup storage
Regular backup testing and verification
4. Data Processing
4.1 AI Service Providers
We share the following with AI service providers:
Email addresses
Email subjects
Email contents
File attachments
This sharing is exclusively for providing our service features.
4.2 Processing Limitations
No data used for AI model training
Processing limited to 1,000 operations per day
Performance throttling applies when limits are reached
5. International Data Transfers
5.1 Global Infrastructure
Data stored in multiple geographical locations
GDPR-compliant data transfer mechanisms
Standard contractual clauses implementation
6. Data Protection Rights
6.1 Your Rights
Access your data
Request data deletion
Object to processing
Data portability (where applicable)
6.2 Data Deletion
Complete data removal upon account termination
30-day grace period before permanent deletion
Backup retention as required by law
7. Children's Privacy
Our service is not intended for users under 13 years of age.
8. Changes to This Policy
30 days notice for material changes
Email notification of updates
Continued use constitutes acceptance
9. Contact Us
Email: privacy@taurin.io