Join Waitlist

Privacy Policy

Last updated: November 26, 2024

1. Introduction

Taurin ("we," "us," or "our") is committed to protecting your privacy and securing your data. This Privacy Policy explains our practices regarding data collection, use, and protection when you use our AI-powered email management service.

2. Information Collection and Use

2.1 Email Data

We collect and process:

  • Email contents and metadata

  • Email addresses and contact information

  • Email attachments

  • Email interaction data (opens, replies, etc.)

This data is retained until account termination.

2.2 Account Information

  • User profile information

  • Authentication credentials

  • Organization/team settings

  • Service usage data

2.3 Payment Information

Payment processing is handled by Paddle. We do not directly store payment details.

3. Data Security

3.1 Technical Security Measures

  • AES-256 encryption for data at rest

  • TLS encryption for data in transit

  • Multi-region data center deployment

  • Comprehensive access logging and monitoring

  • Regular security assessments

3.2 Employee Data Access

  • Zero access to original database

  • Access granted only through explicit organization invitation

  • All access attempts are logged and monitored

  • Regular access review and verification

3.3 Data Backup

  • 7-day backup retention

  • Encrypted backup storage

  • Regular backup testing and verification

4. Data Processing

4.1 AI Service Providers

We share the following with AI service providers:

  • Email addresses

  • Email subjects

  • Email contents

  • File attachments

This sharing is exclusively for providing our service features.

4.2 Processing Limitations

  • No data used for AI model training

  • Processing limited to 1,000 operations per day

  • Performance throttling applies when limits are reached

5. International Data Transfers

5.1 Global Infrastructure

  • Data stored in multiple geographical locations

  • GDPR-compliant data transfer mechanisms

  • Standard contractual clauses implementation

6. Data Protection Rights

6.1 Your Rights

  • Access your data

  • Request data deletion

  • Object to processing

  • Data portability (where applicable)

6.2 Data Deletion

  • Complete data removal upon account termination

  • 30-day grace period before permanent deletion

  • Backup retention as required by law

7. Children's Privacy

Our service is not intended for users under 13 years of age.

8. Changes to This Policy

  • 30 days notice for material changes

  • Email notification of updates

  • Continued use constitutes acceptance

9. Contact Us

Email: privacy@taurin.io